Pricing & currency info
How marketplace pricing is structured, why NGN is the base storefront currency, and what converted display pricing means.
Pricing trust matters because small misunderstandings here can create major checkout confusion. This page explains the pricing philosophy behind Alxora in a clearer, trust-first format.
What matters here
- NGN is the base pricing currency for seller-side marketplace setup.
- Other currencies are display conversions, not seller-side base prices.
- Clear pricing context helps prevent avoidable checkout misunderstandings.
Why pricing starts in Naira
Alxora is built around Nigeria-first pricing, which means seller-side product values start in Naira by default. This keeps the marketplace grounded in a clear local base instead of treating converted display values as the source of truth.
That approach also reduces the risk of sellers accidentally pricing a local product as if it were already a USD amount.
What happens when users switch display currency
When supported display currency changes are available, the storefront converts from the base NGN value into the chosen display currency. That means the conversion is a presentation layer, not a seller-side product rewrite.
Switching back to NGN returns the original base pricing view instead of a second-hand converted amount.
How users can read pricing more confidently
Users should review product variant selection, promotion context, and visible marketplace mode when comparing prices. If something looks wrong, the first question is whether the display or variant state changed, not whether pricing is automatically fraudulent.
Where a section clearly ignores the selected currency behavior, that should be treated as a display issue and reported.
Next step
Need the support version of this topic?
The Help Center explains what users should check when prices appear incorrect or currency display feels inconsistent.