In this article
How exchanges work
Availability of replacement items may affect exchange processing time.
If you need help requesting an exchange, contact support by email.
- Submit a return request for the original item.
- Indicate that you want an exchange.
- Wait for return approval and further instructions.
What to include
- Your Order ID.
- The item name.
- Your preferred replacement size or product.
Next
Continue with Refund timelines.