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Account security issues

If you notice suspicious activity or believe your account may be compromised, take action immediately.

6 min read3 sections

What to do

  • Change your password as soon as possible.
  • Review recent orders or account changes.
  • Ensure your email account is also secure.

If you cannot access your account or notice unauthorized activity

Contact support by email right away.

  • Your registered account email.
  • A description of the security concern.
  • Any relevant screenshots or evidence.

What happens next

Alxora will review the report and guide you on steps to secure your account.

Didn't find what you're looking for?

Contact Support and we'll help you resolve the issue.

Talk to Support