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What you should do
You may also try another supported payment method.
- Confirm your card details are correct.
- Ensure you have sufficient balance.
- Check for bank verification requests.
- Try the payment again.
If payment continues to fail
Contact support by email.
- Include order attempt details.
- Include a screenshot of the error message.
- Include the time the payment was attempted.
Next
Continue with Charged but order not confirmed.